How Senior Care & Assisted Living Facilities Can Prepare for the New Year

Level up your care

Senior care and assisted living facilities juggle many responsibilities. They work to make residents comfortable each day and, at the same time, reassure families that their loved ones are in good hands. The close of the year offers a natural pause to review how well facilities are meeting those goals.

Evaluate 2025

A year-end review may include essentials such as meals and snacks, activity supplies and medical items. By planning ahead in these areas, facilities can enter the new year well prepared.

Here are some ways to break those duties down into easy-to-follow steps.

Survey residents & families

Conduct a survey of residents and their family members to gauge their feelings about the facility. Offer respondents the option to submit their feedback anonymously.

Schedule family meetings

Family meetings are a personalized counterpoint to the broader feedback of a survey. Ensure the employees leading the meetings have the same list of questions to guide their discussions. That will make it easier to compare the feedback from all the interviews.

Update your KPIs

Review your current key performance indicators (KPIs), such as occupancy, resident satisfaction and turnover, to assess how they reflect the success of your facility. Also, determine whether the new year should mark the start of tracking new KPIs.

Refresh & streamline

Gathering data, including feedback from residents and family members, will help inform priorities for 2026. Areas to focus on may include:

Upgrade equipment

Consider any suggestions that residents and their families might have. Additionally, be proactive in conducting an inventory to identify equipment or furniture that may need to be replaced.

If you’re planning to replace items across multiple rooms, look for bulk buys to secure better deals. Walmart Business includes bulk buys on many must-haves, and its wide selection of everything from bedding sets to durable medical equipment gives you more options and low prices all in one place.

Expand your activities

Whether you’re buying furniture and accessories for daily use in your game room or loading up your cabinets with materials for craft projects, your residents will appreciate new opportunities to enjoy themselves.

It’s helpful to plan out your activities with a schedule, but it’s just as important to leave room for spontaneous fun. Walmart Business+ members get free delivery from store on orders $35 and up,¹ which means less wait between “wouldn’t it be fun if…” and “that was a blast!”

Update your menu

Refreshing your spice rack opens up new culinary possibilities for your kitchen, and a steady supply of fresh fruits and vegetables ensures residents have ready access to healthy snacking options.

Your staff is busy and doesn’t have time to spare to make runs to refill the pantry. Walmart Business lets you sign up for subscriptions² on your everyday items so you can stay stocked.

A new year of care

Looking for more ways to support your caregiving facility? Make joining Walmart Business part of your new year prep. It’s an online platform and marketplace built to meet the needs of businesses like yours. Each account includes access to handy guides like Small Business New Year Reset, which is packed with practical tips to make your next year your best one yet.

Choose one of three Walmart Business+ plans and you’ll unlock even more ways to support your business. With free shipping, no order minimum,³ and 2% back in Walmart Business Rewards on orders $250 or more,⁴ your budget will go further—and easy-to-use Spend Analytics will help you track where each dollar goes.

Add it all up, and you could get over $500 a year in savings and exclusive benefits⁵ for your facility.

¹ Restrictions apply.

² Shipping, delivery, and minimum order fees may apply. Eligible items only. Terms apply.

³ Excludes most marketplace items. Freight & location surcharges may apply. 

⁴ Rewards can only be used toward future purchases on Walmart Business. Additional terms apply. 

⁵ Savings based on 1 free $35+ delivery order vs. $9.95 fee & 1 free shipping order under $35 vs. $6.99 fee biweekly, plus 2% Walmart Business rewards on monthly order >$250 (average value of $400).